ZenRun
Streamlined cloud operations & direct access to senior cloud engineers
ZenRun
Streamlined cloud operations & direct access to senior cloud engineers
"Whatever you do, please do not change your support model. Direct Slack access to Zencore engineers is like gold to our engineering team."
Live Access via Slack, No Need to Open Tickets
With live access via Slack, there is no need to go through the hassle of opening tickets or waiting for responses.
WHY WE'RE DIFFERENT
Innovative Approach to Support
We remove triaging, tiering and front line agents from the support equation to give customers direct access to our senior engineers.
Ad-hoc access to cloud experts: Ad-hoc access to our team of cloud experts is readily available, providing you with immediate assistance whenever you need it.
Live access via Slack, no need to open tickets: With live access via Slack, there is no need to go through the hassle of opening tickets or waiting for responses.
Design, Implementation, Troubleshooting, and Optimization Support: Our dedicated experts are here to help you with all aspects of design, implementation, troubleshooting, and optimization support. Whether you require guidance in building a robust cloud infrastructure, solving complex technical issues, or fine-tuning your system for optimum performance, our team is committed to delivering unparalleled support.
Trust in our expertise to ensure seamless cloud operations and unlock the full potential of your digital ecosystem.
Named cloud experts onboarded to environment: With our team of named cloud experts, you can rest assured that your cloud environment will be in safe hands. They will work tirelessly to ensure optimal performance, security, and efficiency, taking immediate action whenever needed. Experience the peace of mind that comes with having dedicated support from our cloud experts who are committed to delivering exceptional service and driving your business forward.
Context aware, proactive and reactive support: At Zencore, we have a team of dedicated cloud experts who are specifically trained and onboarded to your environment. These experts are not only well-versed in the latest cloud technologies, but they are also highly knowledgeable about the specific context of your business. This context-awareness allows them to provide proactive and reactive support, anticipating and addressing any potential issues before they even arise.
Able to directly take action and commit changes: Our cloud experts are not just limited to providing recommendations or suggestions. They have the authority and capability to directly take action and make changes in your cloud environment. This means that they can quickly resolve any problems or implement necessary updates without any delay or waiting for approvals.
Hands on keyboard expertise: Our team of highly skilled engineers possesses a deep understanding and mastery of their craft. With their hands on the keyboard, they are able to provide exceptional expertise that will exceed your expectations. From developing innovative solutions to troubleshooting complex issues, our engineers are dedicated to delivering top-notch results.
Act and operate as part of your engineering team: When you choose Flex Engineering, you are not just hiring a service provider, but adding a valuable member to your engineering team. Our professionals seamlessly integrate with your existing team, working collaboratively to achieve common goals. Whether it's brainstorming new ideas, contributing to project planning, or actively participating in daily stand-ups, we ensure a seamless collaboration that will enhance your productivity and success.
Flexible hourly, weekly, or monthly rates: We understand that every project is unique, and that's why we offer flexible pricing options to suit your specific needs. Whether you require our services for a few hours, a week, or even on a monthly basis, we have customizable rates that will accommodate your budget. We believe in providing transparent pricing without compromising on the quality of our work. With our flexible rates, you can have peace of mind knowing that you are getting the best value for your investment.
24 x 7 Capabilities: Experience the peace of mind that comes with our comprehensive Managed Services. Our team of dedicated engineers is available around the clock to support your business needs. With our 24 x 7 capabilities, we ensure that your systems are always up and running, minimizing any potential downtime.
Dedicated Engineering Teams: Our dedicated engineering teams are committed to providing top-notch support and expertise. They work closely with you to understand your unique requirements and tailor solutions that meet your specific goals. Whether you need assistance with infrastructure management, software development, or system administration, our teams are here to help.
Platform Engineering & SRE: We specialize in Platform Engineering and Site Reliability Engineering (SRE). Our experts have extensive experience in designing, building, and maintaining robust and scalable platforms. We leverage the latest technologies and best practices to ensure high availability, performance, and security for your applications and services.
Partner with us for Managed Services that go Above and Beyond
Let us handle the complexities of managing your Google Cloud infrastructure so that you can focus on your core business. With our expertise and dedication, we guarantee exceptional service and seamless operations. Trust us to be your reliable partner in achieving your business objectives.
REMOVE RISK AND MOVE FASTER
Invaluable Support for ZenBuild Solutions
Our ZenRun Support Services serve as the foundation for our ZenBuild Solutions, providing invaluable assistance and support.
Zencore offers solutions with a unique mix of business and real world experience that address business challenges through technology. We help de-risk technical infrastructure decisions and reveal unknown unknowns that can lead to costly delays and technical debt.
We ensure success by focusing on business value and allowing you to choose flexibility where you need it.
Insiders' View
Our clients tell us that there is significant value in having access to a team of external Google Cloud experts. We know the people, products, processes and move quickly to make the complex simple.
CASE STUDIES
Need Proof? Check out our Customer Spotlights
Discover the multitude of projects we have brought to life for clients all over the world.
Get a glimpse of our latest transformations and most remarkable successes.